Doxim (http://www.doxim.com), a leading provider of customer engagement software for the financial services industry, today announced that it has partnered with Securefact, a trusted provider of services for know-your-customer (KYC) and regulatory compliance needs. Doxim’s Canadian Customer Engagement Platform clients using Doxim Account Opening will be able to validate the identities of customer and commercial entities instantly, even if they are applying for accounts remotely. This will mitigate risk when working with self-serve applicants and remove a crucial barrier to same day account opening.
“Banks and credit unions are faced with the challenge of growing their customer base while managing both financial and regulatory KYC compliance risks,” said David Sudbury, President and CEO of Securefact. “Customers are increasingly demanding easier digital application processes with fast approval turnaround times. Securefact’s SIDni™ and LEV services provide real-time validation of companies and individuals, allowing Doxim’s clients to minimize attrition in the acquisition process while onboarding new customers with confidence.”
“In account opening, speed is the key to success,” said Chris Rasmussen, President and CEO of Doxim. “But the need for speed must be balanced with the highest levels of security and fraud prevention. Securefact’s innovative technologies will provide immediate identity verification against multiple authoritative databases, so our clients can meet the FINTRAC Guidelines for ID verification. Our clients will be able to focus on growing their online business, knowing that they’ll meet their KYC obligations every time a new account is opened.”
Doxim is a leading provider of SaaS-based customer engagement software for banks, credit unions, and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their client experience, communicate more effectively throughout the client lifecycle and improve cross sell and upsell activities that drive increased wallet share. The platform addresses key digitization challenges, from automated account opening, through improved, personalized communications to anytime, anywhere content access, tailored to a client’s channel preferences. This eliminates costly traditional paper-based, manual processes and enables cost-effective provision of an omni-channel experience that delights customers and improves their long-term loyalty. Find out more at http://www.doxim.com.
Securefact is a trusted and experienced provider of KYC and Secured Lending Solutions, and regulatory compliance advisory services. By leveraging our proprietary technology, advanced workflow, and subject matter expertise, we increase our customer’s’ efficiency, effectiveness, profitability and overall confidence in compliance.